An ideal patient room must be right-sized, appropriately zoned and safe. We apply the tenets of evidence-based design and patient and family-centered care to every aspect of our room configurations.
We lead in-depth focus groups and mock-up sessions with caregivers, patients, and their families to ensure the ultimate solution reflects the mission, values, and vision of all constituents. The hallmarks of success are improved outcomes, reduced injuries and infections, and stellar patient satisfaction scores, which influence HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and engender patient loyalty.
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