CHALLENGE Provide outpatient behavioral healthcare, career growth counseling and related services to a growing Veteran population in an open and welcoming patient-centered environment. SOLUTION An easily navigable facility offering ample space for group and private therapy as well as return-to-work rehab space such as a multi-person vocational rehab kitchen and computer lab for skill set […]

The Resource Library goes Digital

As designers, we have a tendency to hold on to everything “just in case” we need it. The fast paced profession we live in has taught us to always have options on hand. However, it has become necessary to downsize our spaces in favor of going digital and the time has finally come for the […]

Challenge Universal Health Services (UHS) currently operates over 100 behavioral health hospitals nationwide.  Serving adolescent, adult and geriatric populations, they have been experiencing increasing daily census and asked Array to assist with evaluating upgrades at multiple sites. Solution Recognizing the need to support different populations, we recommended ‘flex’ beds between the new and existing units.  […]

Challenge Zucker Hillside Hospital is recognized for its pioneering work in the diagnosis, treatment and research of mental illness.  Their 223-bed aging facility was woefully out of date and needed to be replaced. An additional challenge was that this facility needed to house three distinct populations:  adults, gero-psych and adolescent patients. Solution We designed all […]

05-28-25: Virtua Health Begins Construction of Our Lady of Lourdes, a 6-Story Patient Pavilion 05-15-25: Array Advisors Issues White Paper, 7 Recommendations for Health System Leaders in an Era of Unprecedented Uncertainty 05-12-25: Array Acquires IHR Architecture, Broadens Commitment to the Research Triangle 04-17-25: MUSC Launches First-in-the-Nation Pediatric EmPATH Unit in Collaboration with Array

In my previous post, I described the importance of Experience Mapping and my realization that if we would have filled the behavior and resource gaps, we could have achieved an even more robust outcome. Using the gathered processes and data, I began looking at ways we could enhance our process to make ourselves more efficient, as well […]

With treatment space at a premium and census growing steadily each year, our client knew creative solutions and swift implementation was needed. Array’s team mapped the patient experience with emergency services user groups to determine the best mix of patient care spaces.

Ambulatory Care Trends: New England & Beyond

Two months ago, I posted a blog about a roundtable with Boston-area hospital leaders. Two major takeaways were the ambulatory care trends in the industry and the challenges about expanding services. In this blog, I outline the trends, which I believe many regions will draw similar conclusions.