• Client Lehigh Valley Health Network
    Location Allentown, PA

On the Boards

Lehigh Valley Ambulatory Care Center

Challenge

To identify whether areas of improvement could be found within our system of communication during the Solution phase of a medical office building core and shell design project.

Solution

The design team decided to trial the effects of a Kanban post-it note system to help with productivity.

Result

The visual forms of communication led to improvement for staff members and awareness of work completed and what was upcoming. The graphic depiction of the project allowed assignments to move back and forth between team members visually and the snapshots helped the Engagement Manager digest assignments in a more timely manner.

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