August 20, 2019: When Children’s Hospital of the King’s Daughters (CHKD) decided to expand their Behavioral Health service line in Eastern Virginia, they engaged Array Architects to help them imagine the project. Our team worked to understand and develop both the clinical and design goals for the project to create a dignified and unique experience for patients. T
In a recent ED expansion project, Array incorporated Lean design tools during the planning and programming phases of the design process. The team right-sized the space by having a deep understanding of each staff member’s tasks and workflows.
As the design industry continues to gather data, our ability to accurately predict the impact of exterior design options is exponentially increasing. Whether the healthcare setting is designed for a specific population or must remain relevant to a cross-section of users, exteriors can be designed to make a positive impact on patients, staff and visitors.
During this session, Array shares methods for designing with intention using empathy. We explore collection tools used to help healthcare leaders make data-based decisions relating to patient and family expectations and goals. Explorations will include observation, rapid testing, empathy and journey mapping and the development of project guiding principles.
When a national children’s hospital decided to move into a new market, Process Mapping, Data Collection, Visual Programming, Experience Mapping and Continuous Stakeholder Engagement ensured the right space was built at the right size at the right time. An adaptable platform was created to meet patient focused care and reimbursement models for today and tomorrow.
An urban health system embarking on replacing one urban facility with a suburban one needs to balance the clinical, staffing and space needs of many departments.
An emerging trend is to acquire, develop and open ambulatory care facilities as quickly as possible. During this session, the team will review the determinations of site selection, and provide a checklist of aspects to look for in these facilities to successfully achieve a retail business model.
