Challenge As part of a system-wide facilities master plan, University Hospitals engaged Array to provide programming and planning services to address the need for a new Cancer Hospital. The primary goal of this new facility was to centralize the various cancer care components that were dispersed throughout their four block campus in downtown Cleveland, OH. […]

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Challenge Competing with more than two dozen U.S. News and World Report-ranked hospitals within a 50-mile radius, Capital Health was finding it increasingly difficult to attract patients. An urban, two-hospital system with aging facilities, Capital needed a new hospital to expand their market reach. However, there was significant resistance from the community where the hospital […]

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Challenge The goal of this 144-bed community hospital, designed to expand to 600 beds, was to connect with its constituents while breaking down the institutional barriers of typical hospitals; transforming the traditional paradigm of “patient-focused care” into one of “guest-focused care”—where the emphasis is on the human experience. Solution Using embedded wayfinding as the interior […]

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