Challenge Focused on their mission to provide comprehensive community health management in the shifting healthcare landscape, Cleveland Clinic Indian River Hospital in Vero Beach, Florida sought to create an integrated medical home outpatient center. Solution Working closely with developer Anchor Health Properties, Array conducted Process-led design work sessions to engage stakeholders, define key goals and […]

Visit our #COVID19 Resource Hub to stay up-to-date on our available models, webinars and blogs to help our health systems continue to prepare for virus peaks and next steps. 6-2-20 // Two Array Advisors thought leaders, Neil Carpenter and Catherine Castillo, wrote an article for Medical Construction & Design around how the firm helped our […]

In my previous post, I described the importance of Experience Mapping and my realization that if we would have filled the behavior and resource gaps, we could have achieved an even more robust outcome. Using the gathered processes and data, I began looking at ways we could enhance our process to make ourselves more efficient, as well […]

Pat Malick, Array’s Interior Design Practice Leader, and one of the firm’s founders, co-authored this blog with Gray Garmon, a former Array employee who has become a faculty member at Southern Methodist University. Based on my independent design work during graduate school at the University of Pennsylvania, I taught Design Thinking as a problem-solving and […]

Respect. That’s my key takeaway from the one-week Lean Healthcare West green belt training I attended in Greenville, South Carolina.  Specifically, respect for the patient, their family and all the staff, services and processes that support that patient’s journey through a healthcare facility. Respect manifests itself in Lean Healthcare through the goal of working toward […]