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“We focus on the needs of all who enter. The caregivers must have everything they need in the right place, families must feel like welcome partners, and most importantly, patients must feel respected, cared for, and comforted.”
Patricia D. Malick, CHID, EDAC, Lean Green Belt

Patient Rooms

An ideal patient room must be right-sized, appropriately zoned, and safe. We apply the tenets of evidence-based design and patient and family-centered care to every aspect of our room configurations.

We lead in-depth focus groups and mock-up sessions with caregivers, patients, and their families to ensure the ultimate solution reflects the mission, values, and vision of all constituents. The hallmarks of success are improved outcomes, reduced injuries and infections, and stellar patient satisfaction scores, which influence HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and engender patient loyalty.

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