• Client University Hospitals
    Location Beachwood, OH
  • Client University Hospitals
    Location Beachwood, OH
  • Client University Hospitals
    Location Beachwood, OH

Patient Rooms

Family-Centered Care Med/Surg Units

Challenge

With the goal of better serving their patients in this growing suburb of Cleveland, this client wanted their new 144-bed, 375,000 SF hospital to transform the traditional paradigm of healthcare delivery from that of “patient-focused care” into a new one of “guest-focused care.”

Solution

We designed family suites on each patient floor to convert into hotel-like suites. The patient room, with its adjoining family room, comfortably accommodates family members.  Amenities include a sleeper sofa for two, small dining table, desk and well-appointed bathroom.  Museum-quality artwork, innovative lighting and the use of acoustically sensitive materials contribute to a hospitality-infused healing environment.

Result

Leveraging the latest in evidence-based design, technology and best practice, a unique bow-shaped patient unit design was developed to maximize caregiver access and communication, translating into improved caregiver efficiency by minimizing footsteps to support areas.  HCAHPS Patient Satisfaction scores have improved as well.

Collaborators

CCRD Partners
Gilbane Building Company
HKS, Inc.
MCM Company

Photo Credit:  Scott Pease

Art Curator:  Trudy Wiesenberger

SHARE OUR KNOWLEDGE
Email to someoneShare on LinkedInTweet about this on TwitterPin on Pinterest