First ran in HealthcareDesign Magazine, July 2020.  Stay-at-home orders and an intense focus on flattening the curve led many outpatient facilities to close their doors during the first few months of the COVID-19 pandemic. Now, as many healthcare providers are resuming outpatient services and reopening their facilities, they need to address how to ameliorate patient […]

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As our healthcare clients look for avenues to enhance their presence in a saturated marketplace, MedSpas have emerged as one way to achieve that goal. In the US alone, MedSpas are a $3.5-4B industry with an annual growth trajectory of 8-10 percent on average. And this market outlook is one of many reasons the facility […]

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Across the US, the demand for inpatient behavioral health services continues to surge, particularly within the child and adolescent demographic. According to a CDC/NCHS study, 6% of youth ages 12 to 19 are being treated with psychotropic medication for a psychiatric disorder or condition. Coupled with research that indicates one in five Americans live with […]

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Patient tower renovations continue to be a necessary and viable option for health systems to consider. Whether land-locked, fiscally-constrained or limited by licensed bed allowances, upgrading patient units can increase market share, improve staff efficiencies and retention, and optimize workflow for improved patient care delivery.

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When undertaking an intensive bed tower renovation, hospital leaders must weigh the investment cost against anticipated gained efficiencies, as well as often overdue improvements to patient and family experience. A phased construction plan must balance cost escalation with bed demand, and the disruption of taking beds out of service to provide swing units. Converting two-bedded […]

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When undertaking an intensive bed tower renovation, hospital leaders must weigh the investment cost against anticipated gained efficiencies, as well as often overdue improvements to patient and family experience. A phased construction plan must balance cost escalation with bed demand, and the disruption of taking beds out of service to provide swing units. Converting two-bedded […]

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When we lead our clients through visioning sessions to explore the desired look, feel and functionality of their environments, we use empathy and amenity mapping and top dot exercises to engage clinicians, patients, family members and project leaders in a dynamic conversation around key experience drivers.  

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